Refund policy

Refund Policy

Japan Select Luxury provides private sourcing services for luxury bags and vintage luxury items from Japan.

Because many orders are sourced specifically based on each client's request, cancellations and refunds may be limited once sourcing, bidding, purchasing, inspection, or shipping arrangements have started.

If an item becomes unavailable before purchase, we may offer an alternative item or issue a refund if payment has already been made.

If the item details, condition, accessories, price, payment terms, and shipping terms have been confirmed by the client before purchase, cancellations after purchase may not be accepted.

Refunds may not be accepted for reasons such as change of mind, import duties, customs delays, currency exchange differences, or minor differences in condition that were disclosed before purchase.

If there is a significant issue with the item that was not disclosed before purchase, please contact us immediately. We will review the case individually.

All refund requests must be reviewed and approved by Japan Select Luxury.